A power injector uses Power Over Ethernet (POE) technology to transmit electricity to the radio that provides your service. Please be sure the cable plugged into the port labeled “POE” is the cable that connects to the radio. Also, be sure the cable plugged into the “LAN” port on the power injector connects to the port labeled “WAN” or “Internet” on the back of your wireless router.
It is very important that your power injector remains plugged into a working, surge-protected electrical outlet at all times. If your power injector comes unplugged, your radio may be ‘orphaned’ and we will need to perform a chargeable service call to restore your connection.