Lifeline
Everyone deserves access to high-speed fiber broadband and quality voice service. All Points Broadband is helping communities Live Connected by participating in the Lifeline program.
With prices starting at $50.74 per month* for Lifeline eligible customers, you can enjoy high-speed internet at a low price.
Lifeline is a federal program dedicated to making phone and internet service more affordable for low-income households.
You may be eligible for a Lifeline discount of $9.25 per month if:
- No one in your household already receives a Lifeline benefit; and
- You meet at least one of the following requirements:
- Your gross annual household income is at or below 135% of the Federal Poverty Guidelines; or
- You, a dependent, or a member of your household is eligible to receive:
- Supplemental Nutrition Assistance Program (SNAP or food stamps) – you may have a Virginia EBT card if you participate;
- Medicaid;
- Supplemental Security Income (SSI) benefits;
- Veterans and Survivors Pension Benefits; or
- Federal Public Housing Assistance (FPHA, or Section 8).
*Price for eligible customers who are signed up with Lifeline. Excludes taxes and fees.
Important Legal Disclaimer
Lifeline is a government assistance program that makes phone and internet service more affordable for low-income households. Only eligible consumers may enroll in Lifeline. Lifeline benefits and service are limited to one monthly discount per household and cannot be transferred to another individual even if they qualify.
All Points Northern Neck, LLC, a wholly-owned subsidiary of Virginia Everywhere, LLC (d/b/a All Points Broadband), offers Lifeline in areas where it is designated as an Eligible Telecommunications Carrier.
How do I get started with Lifeline?
If you’ve not enrolled in the Lifeline previously through any provider, and you haven’t started a Lifeline application with the National Verifier, click HERE to get started.
How does the Lifeline discount work?
If you meet the eligibility requirements discussed above and enroll in Lifeline with All Points Broadband as a registered internet and / or voice service provider, we will discount your monthly bill by $9.25.
Once approved for Lifeline, is the monthly discount permanent?
Some Lifeline participants’ eligibility will be electronically verified, and they will not be required to take any action to continue receiving Lifeline benefits. Other Lifeline participants will be asked by the Lifeline program administrator to recertify their eligibility to receive Lifeline, which could happen as often as once each year.
Are Lifeline discounts available retroactively?
No. Discounts will appear on your monthly bill after you have verified your Lifeline eligibility and enrolled in Lifeline with All Points Broadband.
Does the account owner need to be the person applying for Lifeline?
Yes. The account owner should apply for the Lifeline benefit.
How long will the monthly Lifeline benefit last?
Lifeline is a permanent program funded by the Federal Universal Service Fund. Lifeline will be available until and unless changes are made by the FCC or Congress.
Can I transfer my Lifeline benefit from another service provider to All Points Broadband?
Yes. If you are receiving a Lifeline benefit from another service provider, you may ask us to transfer your benefit to All Points Broadband, which means you will lose the benefit with your current provider once you are enrolled with All Points Broadband. A household can only receive one Lifeline benefit at a time.