Fiber Internet Is
Now Being Installed
On Your Street

Offer Terms and Conditions – 90-Day Money Back Guarantee
This limited-time promotional offer is available to new residential subscribers in eligible All Points Broadband service areas. Service is subject to All Points Broadband’s standard terms and conditions, available at allpointsbroadband.com/legal.
Promotional Pricing. The promotional rate of $49.99/month applies to 300 Mbps service for the first 12 months of active service. Beginning in month 13, service will automatically continue, without notice, at the then-current retail rate for the applicable service tier. All Points Broadband’s regular retail rate will be disclosed at time of registration, whether completed by phone or through the online purchase portal, and will be available in your online customer account and in All Points Broadband’s broadband labels.
Installation. Free standard installation is available on eligible installations as determined by All Points Broadband. Non-standard installations may require an additional charge, which will be disclosed prior to scheduling. All installation fees are non-refundable.
Basic WiFi Service. Basic WiFi service is included in the promotional price and includes the use of an All Points Broadband-provided router. The standard router provided is the Calix U4, or similar. The router remains the property of All Points Broadband and must be returned upon cancellation of service. Equipment upgrades are available for an additional monthly charge.
Taxes, Fees, and Surcharges. Advertised pricing excludes applicable federal, state, and local taxes, regulatory fees, and surcharges, which vary by location and are subject to change.
90-Day Money-Back Guarantee. All Points Broadband stands behind its service with a 90-day money-back guarantee for new subscribers. If you are not satisfied with your service for any reason, we encourage you to contact All Points Broadband customer service so we can work to resolve the issue. If our troubleshooting efforts are not successful and you are still unsatisfied, you may cancel service within 90 days of your original service activation date and receive a full refund of all monthly service charges paid during that period. To qualify for a refund:
• Cancellation must occur within 90 days of the original service activation date.
• Prior to cancellation, the subscriber must have contacted All Points Broadband customer service regarding the service issue and allowed a reasonable opportunity to resolve it.
• All Points Broadband-provided equipment must be returned in good working condition, reasonable wear excepted, within 14 days of cancellation.
• Refund excludes one-time installation charges (if applicable), taxes, regulatory fees, and surcharges.
• Refund is limited to one per household.
To report service issues or request a refund, contact All Points Broadband customer service by phone as noted below. Refunds will be processed within 30 days of equipment return confirmation.
Internet Speeds. Advertised speeds represent maximum available speeds under optimal conditions. Actual speeds may vary due to factors including network congestion, in-home wiring, customer equipment, and the number of connected devices. For information on All Points Broadband’s network management practices, visit allpointsbroadband.com/legal.
General. Offer is available for a limited time and is subject to change or discontinuation without notice. Service availability may be confirmed by visiting allpointsbroadband.com and checking availability or by contacting All Points Broadband directly.
Contact us. For questions or assistance, please contact All Points Broadband at 804-817-3055.