Will I be notified by text or call when a technician is on the way?
Yes, an All Points representative will call or text you when a technician is on the way to your house.
How long does a build usually take?
Fiber construction is a multi-step process that involves many parties and the time frame can vary depending on total miles and other external factors. For more information on our fiber construction process, visit this page.
How will I know when fiber internet is ready?
We will contact you in advance of fiber being ready to install in your area. To see if your address is part of our build and register for notifications please visit our customer portal at onboarding.allpointsbroadband.com
I just bought fiber internet service. What’s next?
1. Pre-Installation Survey All Points Broadband will perform a pre-installation survey to ensure that we can bring fiber to your home with minimal disruption. You do not need to be home for the survey, as we will only need access to your yard and the exterior of your home. Shortly after the survey, you will […]
Who do I contact about partnering with All Points Broadband?
You can reach us through the forms on our Partnership page, or contact our office.